FAQ
Frequently Asked Questions
Whether you're after a one-off clean or a regular plan, here's everything you need to know about working with Smith's Window Cleaning.
How much does window cleaning cost in Auckland?
Most standard residential cleans start from $159, depending on the size of your property, number of storeys, and how many windows need cleaning. The best way to get an exact number is to request a free instant quote — we’ll confirm pricing before any work begins, with no surprises.
Do you charge for travel?
No. There are no travel fees within our core service areas — North Shore, Hibiscus Coast, East Auckland, Remuera & Parnell, and Ponsonby & Herne Bay. If you’re outside these areas, just ask and we’ll let you know.
What’s included in a standard window clean?
Every clean includes frames, sills, tracks, cobweb removal, and interior and exterior glass as standard — not as upsells. We use the PureWash water-fed pole system outside and a scrubber-and-squeegee method inside for a streak-free finish.
What is PureWash and how does it work?
PureWash is a water-fed pole system that purifies and filters water before it touches your glass. Because the water is pure, it dries completely spot-free with no need for chemicals — which also makes it safe for timber window frames, leadlight and original heritage joinery.
Do you clean inside windows too?
Yes. Interior window cleaning is available on every job and every plan, using a scrubber and squeegee to remove dirt, grime, hard water buildup and residue for a spotless, streak-free finish.
Do you offer spider treatment?
Yes — our spider treatment is pet-safe and gentle on your home environment, while providing long-lasting protection against spiders and other household insects. It’s included free for all service plan customers.
What is a service plan?
A service plan books your window cleans on a recurring schedule — monthly, quarterly, or twice yearly — so you never have to remember to book again. Plans also come with free spider treatment, priority booking, and 15% off additional services.
How much do I save on a service plan?
Monthly plans save $75 per clean, quarterly plans (our most popular option) save $50 per clean, and twice-yearly plans save $25 per clean — on top of the free perks included with every plan.
What areas of Auckland do you service?
We service the North Shore, Hibiscus Coast, East Auckland, Remuera & Parnell, and Ponsonby & Herne Bay, with no travel fees in any of these areas. Get in touch if you’re just outside one of these zones.
How do I book a window clean in Auckland?
Request a free instant quote through our booking page, or call or email us directly. We’ll confirm your price and get you booked in — often within a week.
What if I’m not happy with the result?
We stand behind every job with the Smith’s Satisfaction Guarantee. If you’re not happy with any part of the clean, let us know and we’ll come back to make it right at no extra cost.
Still have a question?
Call, email, or request a free instant quote and we'll take it from there.